Claims, billing & service contacts

Select Your Company

For instructions on making a payment, report a claim or service questions.

Fax (561) 364-9848
Office Hours Monday-Friday
8:30am – 5:00pm*

*After hours, our AI phone agent answers calls. You can also use our mobile app to make changes or report a claim anytime.

Carrier directory

Select Your Company

For claims, billing inquiries, you can contact the carrier directly using any of the methods below.

For all other inquiries, including policy changes and questions, please contact Oyer, Macoviak and Associates

Company Claims Service Website

Common questions

Frequently Asked Questions?

Quick answers from the current Oyer service page.

Can I view my policies online?

Yes, if you are registered for our client portal you can view, issue automobile id card, issue certificate of insurance, report a claim, make changes on your existing policies. Also, we have a mobile app so you can do all the above on your mobile device.

Do you charge a separate broker fee?

No. Our office receives commission when we sell an insurance policy. In addition, purchasing insurance through us will not affect your insurance rates.

I just refinanced what do I need to do?

Please contact our office and we will add or replace the lender on your homeowner’s insurance policy. We will need the new bank information with your new loan number.

We handle all the insurance for you.

Oyer, Macoviak and Associates we shop quotes from over 30 “A” rated companies and help guide you through to find the best price and best coverage-all at no extra cost to you.

I had a claim, what do I need to do?

Please contact us and we will guide through the claim process. If it is after hours, please call our office and speak to one after hour representatives. Finally, you can also contact the insurance company directly.

Will you contact me before my renewal?

Yes, we contact every client before their renewal to see if they have any questions or concerns?