Accessibility Statement

Our Accessibility Goal

We are working toward aligning the public Oyer website with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain ways to make web content more perceivable, operable, understandable, and robust for people with disabilities.

This statement describes our goal and ongoing efforts. It is not a claim that every page, document, or third-party service currently conforms to every WCAG 2.2 Level AA success criterion.

Measures We Use to Support Accessibility

• Clear structure
  We use headings, labels, meaningful link text, and other page structure intended to work with assistive technology.
• Keyboard and focus
  We consider keyboard navigation, visible focus, and usable controls when reviewing website changes.
• Readable presentation
  We consider color contrast, text size, spacing, zoom, mobile layout, and information that does not rely on color alone.
• Text alternatives
  We work to provide useful alternative text for meaningful images and accessible alternatives for important media or documents where practical.
• Testing and monitoring
  We use automated checks, manual review, and user feedback to identify issues. Automated results alone do not prove that content is accessible.
• Ongoing correction
  We prioritize reported barriers and incorporate accessibility checks into website improvement and quality review.

Optional Accessibility Tools

The website includes a UserWay accessibility menu as an optional aid. Depending on the page and device, it can be opened from the accessibility icon near the edge of the screen. The menu may offer display, navigation, and reading adjustments.

The widget is one support tool; it does not replace accessible design, manual testing, or assistance from our team, and it may not resolve every barrier.

Possible Limitations

Despite our efforts, some older content, documents, media, embedded forms, customer portals, carrier websites, or other third-party services may not work equally well with every browser, device, or assistive technology. Third-party content is controlled in part by its provider, but we still want to know when it creates a barrier to obtaining Oyer information or services.

If you cannot access something, contact us for assistance or an alternative. Please do not send policy numbers, health information, payment information, or other sensitive details in an ordinary email unless an Oyer representative tells you that the method is appropriate.

How to Report an Accessibility Barrier

When contacting us, it helps to include:

• The web address or name of the page, document, form, or feature.
• A short description of what you were trying to do and what went wrong.
• Your preferred way for us to contact you.
• Your browser, device, or assistive technology, if you are comfortable sharing it.

We will review the issue and work to provide assistance or an accessible alternative while the barrier is evaluated.

Contact Us

Statement Updates

We may update this statement as our website, accessibility practices, testing, or applicable guidance changes. The date at the top of the page will show the latest revision.